Welcome to our website www.theplayacompany.com
Your privacy is important for us. We invite you to spend a few minutes reading, understanding and, if necessary, accepting our Privacy Policy.
Document updated and that comes into force on 31st May, 2018.
- Who is responsible for processing your data?
Cristina Nieto Piña – NIF: 04.179.828S (hereinafter “CRISTINA PIÑA").
C/ María Teresa, 17
28028 Madrid
914022231
info@cristinapina.es
DPO: sales@cristinapina.es
This Privacy Policy applies to all brands or companies belonging to CRISTINA PIÑA.
- What data of yours do we process?
2.1. Data that has been provided by you through:
2.1.1. Use of our website, Apps and/or online stores, hereinafter referred to as "Platform(s)":
http://www.cristinapina.es
http://shop.cristinapina.es
http://www.theplayacompany.com
And which correspond to the following personal data: email address, mobile number, landline number, name, surname, date of birth, address, post code, location, province, national identity card or residence card number, sex and nationality.
2.1.2. Acceptance of cookies on any CRISTINA PIÑA’s website.
http://www.cristinapina.es
http://shop.cristinapina.es
http://www.theplayacompany.com
You will find additional information on our Cookie Policy.
2.2. Data not consciously provided by the user resulting from the application of algorithms (inferred data):
It is true that, more and more, companies use data that has not been provided consciously by the owners of the data. This data, called "inferred data", is the data resulting from the application of algorithms to analyse a variety of data, such as social media and purchasing records in order to profile people, for example, to know the interest of our customers in certain products, when they shop, their tastes, shopping history, promotions availed of, satisfaction surveys, information on calls to our Customer Service Department, browsing carried out on CRISTINA PIÑA websites, etc.
CRISTINA PIÑA does not analyse, in any case, the means of social communication of our customers. All the inferred data used is data relating to their activity and interaction with CRISTINA PIÑA.
- For what purpose do we process your personal data?
We process your data for the following purposes, with the established conservation deadlines, and the limitations regarding the provision of services, described below:
3.1. Manage the contracted services and carry out the contractual relationship.
Non-acceptance of this purpose will mean that we cannot sign the contract(s) to provide the services in which you are interested.
To learn more about contracts:
Cristina Piña Online Store Terms of Purchase.
The Playa Company Online Store Terms of Purchase.
The personal data provided will be maintained for as long as the business relationship lasts.
3.2. Send you information and newsletters about the Products and Services offered by our brands.
CRISTINA PIÑA owns the following brands: CRISTINA PIÑA and THE PLAYA COMPANY.
Non-acceptance of this purpose means that we will not be able to inform you of our news, collections and events. For example, you will not be able to meet our celebrities at our Meet and Greet event.
The personal data provided will be kept as long as there is a mutual interest to maintain the purpose of its processing, or when you exercise the right to delete, cancel or object to it.
3.3. Profiling and marketing:
Through this purpose, CRISTINA PIÑA collects and processes data for the analysis of purchases (amounts, frequency, data from the physical store where you shop and/or the online store, if you take advantage of being a member of one, or several, of our Clubs, of your interests and preferences, so that this information allows CRISTINA PIÑA to offer you products and services that may interest you, and not others.
The processing of data for the purpose of profiling and marketing is based on the legitimate interest of CRISTINA PIÑA. To this end, CRISTINA PIÑA has considered the interests and rights of the interested parties, and the measures adopted by the person responsible to fulfil its general obligations in terms of proportionality and transparency, and has concluded that:
- The impact on the fundamental rights and public liberties of the people is reduced.
- Said processing can be reasonably foreseen by the interested party.
- The processing of data for the above purposes does not result in exclusion, discrimination, defamation or situations that put at risk the reputation of the interested party and/or bargaining power.
Should you consider that such processing may generate some kind of emotional repercussion derived from the loss of control over your personal information as an interested party, you can exercise the right of access and/or objection, as well as exclude yourself voluntarily without needing justification.
We inform you that you can limit this purpose by exercising the right of objection in your Privacy Portal or by sending an email to the address sales@cristinapina.es.
The personal data provided will be kept as long as there is a mutual interest to maintain the purpose of its processing, or when you exercise the right to delete, cancel or object to it.
3.4. Send you information on offers and promotions negotiated with third parties which you can benefit from.
Non-acceptance of this purpose means that we cannot inform you of offers and promotions negotiated with third parties and you cannot benefit from them.
CRISTINA PIÑA never assigns your personal data to third parties.
The personal data provided will be kept as long as there is a mutual interest to maintain the purpose of its processing, or when you exercise the right to delete, cancel or object to it.
3.5. Receive push notifications, alerting you of new information such as: the status of your orders, opportunities and/or one-off promotions.
Non-acceptance of this purpose will mean that we will not be able to send you push notifications alerting you of new information about the status of your orders, opportunities and/or one-off promotions.
The personal data provided will be maintained for as long as the business relationship lasts.
- Who is the recipient of your data?
The personal data processed will be communicated to other companies from the business group to which CRISTINA PIÑA belongs for internal administrative purposes, including the processing of the personal data of customers.
CRISTINA PIÑA contracts its sales management tool through the e-commerce platform of Webempresa and 1and1, under the EU-US Privacy Shield Agreement and standard contractual clauses. Information available at: https://www.webempresa.com/aviso-legal.html and https://www.1and1.es/terms-gtc/terms-privacy.
CRISTINA PIÑA never assigns your personal data to third parties.
- What are your rights when you provide us with your data?
Read and understand your rights. For any questions please contact us: sales@cristinapina.es and/or by calling the CSD or sending us an email.
You can also obtain information in the Citizen's Guide published by the Spanish Data Protection Agency through the following link: http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guias/GUIA_CIUDADANO.pdf
Cristina Piña: TF 91 4022231 or info@cristinapina.es
The Playa Company: TF 91 4022231 or info@theplayacompany.es
The rights which correspond to you with respect to the processing of personal data in relation to CRISTINA PIÑA are:
Right to request access to your personal data
Right to request correction or deletion
Right to request the limitation of processing of your data
Right to object to processing of your data
Right to data portability
- What is the right to access?
You will have the right to obtain from CRISTINA PIÑA confirmation of whether or not personal data concerning you is being processed, and to the following information: the purposes of the processing; the categories of data that are processed; the recipients or categories of recipients to whom they have been communicated or will be communicated; if possible, the expected period of conservation of personal data or, if this is not possible, the criteria used to determine this period.
In these cases, CRISTINA PIÑA will provide you with a copy of the personal data being processed. In addition, when you request it by electronic means, the information will be provided in a commonly used electronic format.
You may exercise this right every six months, unless there is legitimate cause to request it, more than once, in that six-month period.
In cases where manifestly unfounded or excessive requests are made, especially on account of them being repeated, CRISTINA PIÑA may charge a fee that compensates the administrative costs of dealing with the request corresponding to the real cost of processing the request.
CRISTINA PIÑA will inform you about the action taken as a result of your request within a month (which may be extended by two more months in the case of especially complex requests, an extension that we would notify of you within the first month). If CRISTINA PIÑA decides not to deal with a request, it will inform you of this, and we will give you reasons for the refusal within a period of one month from when you submitted the request.
Click here to request the exercise of your right of access, send an email to sales@cristinapina.es or send a letter to CRISTINA PIÑA, DPO, C/ María Teresa, 17 28028 Madrid.
- What is the right to correction?
You will have the right to obtain from CRISTINA PIÑA the correction of the inaccurate personal data that concerns you. In addition, taking into account the purposes of the processing of your data, you will have the right to complete incomplete personal data, even through an additional statement. To do this, you must indicate in your request to what data you refer and the correction we should make. You will also have to send us, when necessary, the documentation justifying the inaccuracy or incompleteness of the data processed.
Click here to request the exercise of your right of access, send an email to sales@cristinapina.es or send a letter to CRISTINA PIÑA, DPO, C/ María Teresa, 17 28028 Madrid.
- What is the right to deletion, also known as the "right to be forgotten"?
You will have the right to obtain from CRISTINA PIÑA the deletion of personal data that concerns you when one of the following circumstances occurs: when they are not necessary in relation to the purposes for which they were collected or processed; when you withdraw in consent and the processing is not based on another legal ground; when you object to their processing and other legitimate reasons for their processing do not prevail; and when they have been processed illegally.
When the withdrawal derives from the exercise of the right to objection for direct marketing purposes, CRISTINA PIÑA may keep your identifying data in order to prevent future processing for direct marketing purposes.
When CRISTINA PIÑA has made public the personal data and is obliged to delete such data, CRISTINA PIÑA, taking into account the available technology and the cost of applying it, will adopt reasonable measures, including technical measures, with a view to informing those responsible who are processing the personal data of your request to delete any link to those personal data, or any other copy or reproduction of them.
The foregoing will not apply: to exercise the right to freedom of expression and information; for the fulfilment of a legal obligation that requires the processing of data, or for the fulfilment of a mission carried out in the public interest or in the exercise of public powers conferred on the person responsible; for the purpose of scientific or historical research or statistical purposes, insofar as the right to deletion could make impossible or seriously impede the achievement of such objectives; for the submission and exercise or defence of claims.
Click here to request the exercise of your right of access, send an email to sales@cristinapina.es or send a letter to CRISTINA PIÑA, DPO, C/ María Teresa, 17 28028 Madrid.
- What is the right to limitation of processing?
You will have the right to obtain from CRISTINA PIÑA the limitation of the processing your data when any of the following conditions is met:
a) when you have challenged the accuracy of your personal data, during the period that allows CRISTINA PIÑA to verify the accuracy of the same;
b) in the event that you consider that the processing is illegal and CRISTINA PIÑA has opposed the deletion of personal data and you instead request the limitation of its use;
c) when CRISTINA PIÑA no longer needs the personal data for the purposes of processing them, but you need them for the purposes of submission, exercise or defence of claims;
d) in the event that you have objected to the processing, while it is being verified whether CRISTINA PIÑA’s legitimate reasons prevail over yours.
When you have obtained the limitation of the processing in accordance with this section, you will be informed by CRISTINA PIÑA before the lifting of said limitation.
CRISTINA PIÑA will communicate any correction or deletion of personal data or limitation of processing to each of the recipients to whom the personal data have been communicated, unless this is impossible or requires a disproportionate effort. CRISTINA PIÑA will inform the interested party about those recipients, if you request it. Click here to request the exercise of your right of access, send an email to sales@cristinapina.es or send a letter to CRISTINA PIÑA, DPO, C/ María Teresa, 17 28028 Madrid.
- What is the right to the portability of your data?
You will have the right to receive the personal data that concerns you, which you have provided to CRISTINA PIÑA, in a structured format that is commonly used and mechanically readable, and to transfer them to another person responsible for their processing without being prevented by CRISTINA PIÑA, when: the processing is based on the consent and is carried out by automated means.
By exercising your right to the portability of data, you will have the right to have personal data transferred directly from one controller to another when technically possible.
The exercise of this right shall be without prejudice to the powers granted by the right to withdrawal.
This right to portability shall not apply to the processing necessary for the fulfilment of a mission carried out in the public interest or in the exercise of public powers conferred on CRISTINA PIÑA.
The right to portability will not be extended to any data that CRISTINA PIÑA has inferred from data derived directly from the use by CRISTINA PIÑA of the services provided. Click here to request the exercise of your right of access, send an email to sales@cristinapina.es or send a letter to CRISTINA PIÑA, DPO, C/ María Teresa, 17 28028 Madrid.
- What is the right to objection?
You will have the right to object to the processing of data that concerns you, at any time, including for profiling purposes.
Should you exercise this right, CRISTINA PIÑA will cease to process your personal data, unless we have compelling legitimate reasons for the processing to prevail over your interests, rights and freedoms, or for the submission, exercise or defence of claims.
When the processing of personal data is aimed at direct marketing (method of advertising that uses one or more means to communicate directly with a target audience and obtain a measurable response from them), you will have the right to object at all times to the processing of the personal data that concerns you, including for profiling purposes, to the extent that it is related to such marketing.
When you object to the processing for direct marketing purposes, personal data will no longer be processed for such purposes. Click here to request the exercise of your right of access, send an email to sales@cristinapina.es or send a letter to CRISTINA PIÑA, DPO, C/ María Teresa, 17 28028 Madrid.
- What rights do you have in relation to automated individual decision-making?
With regard to automated individual decision-making, including profiling, you will have the right not to be the subject of a decision based solely on automated processing, including profiling, unless it is necessary for the conclusion or execution of a contract between you and CRISTINA PIÑA; it is authorised by law and also establishes adequate measures to safeguard your rights, freedoms and interests, or if it is based on your explicit consent.
In cases where it is necessary for the conclusion or execution of a contract and/or is based on consent, CRISTINA PIÑA will adopt the appropriate measures to safeguard your rights and freedoms and your legitimate interests, granting you, as a minimum, the right to obtain human intervention by CRISTINA PIÑA, as well as to express your point of view and to appeal the decision. Click here to request the exercise of your right of access, send an email to sales@cristinapina.es or send a letter to CRISTINA PIÑA, DPO, C/ María Teresa, 17 28028 Madrid.
Additionally, we inform you that you can contact the Spanish Data Protection Agency to obtain further information about your rights.
We also inform you that, if consent has been granted for a specific purpose, you have the right to withdraw consent at any time, without affecting the legality of the processing based on the consent given prior to its withdrawal.
Furthermore, we hereby inform you that you can file a claim with the competent Data Protection Control Authority, especially when you have not obtained satisfaction in the exercise of your rights.